Oxford University's Business Services and Projects Department Consolidates Processes and Increases Efficiency with iET ITSM

“iET ITSM is equipped with a configuration module and we were particularly impressed by the possibilities offered by the Graphical CMDB and the CMDB Discovery and Intelligence tools. iET Problem Management also seemed to fit logically with our understanding of ITIL. The icing on the cake was that iET Solutions was planning to launch an availability management module,” said Andrew Goff, Change Manager, Business Services & Projects, Oxford University.