Company

iET Solutions develops and supports award-winning software applications for the IT Service Management Market. Our IT Service Management software solution - iET ITSM - is built around the Information Technology Infrastructure Library (ITIL) and has been verified as compatible with core ITIL best practices by Pink Elephant, a world leader in ITSM education, and Serview, a European ITSM consulting and training organization. iET Solutions was also included in the Gartner Magic Quadrant for the IT Services Desk, 2007. Our solutions are designed to leverage the global ITIL best practices to streamline service operations, reducing costs, improving profitability and increasing customer satisfaction.

The iET Enterprise technology platform consists of a highly integrated, adaptable and scalable set of applications for IT Service Management, IT infrastructure management and process performance measurement for continual service improvement. We have the corporate agility to offer unique licensing, pricing and deployment models to maximize your return on investment.

Our corporate dexterity helps ensure that our relationships and software solutions are consistently aligned with the current and future goals of your business. iET Solutions is dedicated to providing the best possible customer support to the hundreds of companies worldwide that rely on us to serve the daily needs of their customers and employees.

Headquartered in Framingham, MA, iET Solutions maintains offices in Germany, Great Britain and North America. Distributors and technology partners serve all other countries.