ITIL Enabling Technology for Your IT Service Management
iET ITSM Release Management
iET ITSM Release Management ensures timely and error free rollouts.
Your Benefits with iET ITSM Release Management:- Achieve a higher success rate by implementing newer or updated hardware and/or software.
- Encounter less service interruptions by avoiding non-compatible or incorrect components.
- Optimize your resources when planning, developing, testing, approving and distributing releases.
iET ITSM Release Management Features and Functionality:- Administration of releases
Plans, tests, implements and monitors software and hardware releases
- Successful rollouts
Plans timely, scheduled rollouts; Identifies effected configuration items and documents all changes in the CMDB
- Interaction with change and configuration management
Optimal coordination and communication through integration of change, configuration and release management
- Control authorization process
Multi-level authorization process: parallel or sequential
- Electronic signature
Electronic releases in compliance with legal requirements
For further information about our Release Management software please click here.
Benefits
- Risk assessment to minimize impact of changes on business processes
- Successful implementation of changes
- Shorter process runtimes
- Successful technology rollouts