Worldwide Support Services

Customer Support for the US and PAC/RIM
Our Customer Service Center is available Monday through Friday 8:00 a.m. to 8:00 p.m. EST. via:

• Telephone: +1-866-438-1850
• email:        support-us@iet-solutions.com
• Fax:            +1-508-416-9008
  

Customer Support for Europe, Middle East and Africa (EMEA)
Our Customer Service Center in Munich is available Monday through Friday 9:00 a.m to 5:00 p.m. via:

• Telephone: +49 / 89 / 74 85 89 - 10
• email:        de-support@iet-solutions.de
  

Customer self-service
Our self-service web site enables customers to enter and track the status of reported issues and access our documentation, releases, technical bulletins, and FAQs. Click here to visit the customer self-service web site or to request a login.

Extended service hours
Extended service hours are offered on request.