Your Benefits with Request Fulfillment:- Users can easily request any service offered by the IT department, such as ordering a new computer, booking a conference room, or setting up a shared mailbox.
iET Request Fulfillment Features and Functionality:
- Request any service offered by the IT department
- Uses a ‘shopping cart’ metaphor
- Provides the IT department with a sophisticated back-end to manage the approval and fulfillment processes
- Allows for the automatic creation of Configuration Items in the CMDB, Incidents, Changes and their corresponding workflows
For further information about Request Fulfillment please click here.