ITIL Enabling Technology for Your IT Service Management

ITIL V3
Incident Management
Request Fulfillment
Self-Service
Knowledge Management
Problem Management
Change Management
Release Management
Configuration Management
Service Level Management
Availability Management
Performance Measurement
Mobile ITSM
IT Asset Management
Software Asset Man.
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Spotlight

Free Whitepaper:
Strategic Software Asset Management
An entitlement-based Software Asset Management solution can help organizations reduce software costs and ensure license compliance.

Click here to learn more

Knowledge Management

Your Benefits with Knowledge Management:

iET Solutions Knowledge Management functionality meets ITIL V3 guidelines.

iET Knowledge Management Features and Functionality:

Rank solutions

Set expiration dates

Categorize solutions by technical category

Track related incidence and changes

Provide feedback on available solutions

For further information about Knowledge Management please click here.

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Download further information about our solutions:

Case Studies
Whitepapers
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iET Solutions GmbH
Boschetsrieder Str. 67 D-81379 München
Telefon +49 (0) 89 / 74 85 89 0
Fax +49 (0) 89 / 74 85 89 20
Email: info@iet-solutions.de
Internet: www.iet-solutions.de