ITIL Enabling Technology
for Your IT Service Management

Spotlight

The Forrester Wave™: Service Desk Management Tools,
Q2 2008
iET Solutions is a "Strong Performer" in the Large Enterprise Market and a "Leader" in the Small Enterprise Market.
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Webcasts / Podcasts

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On-Demand Webcast - The Last Crusade for ITSM Technology Solutions: Achieving the Holy Grail of ITIL

On-Demand Webcast - The Temple of ITSM: Transforming your whole organization

On-Demand Webcast - The Raiders of ITSM: Efficient and Effective Processes

On-Demand Webcast - Arizona Federal Credit Union Puts ITSM to Work

On-Demand Webcast - Continual Process Improvement Methodology

On-Demand Webcast - Managing the Culture of Change

On-Demand Webcast - Incorporating the Service Catalog and Service Requests into your ITIL Processes

On-Demand Webcast - Challenges and Lessons Learned

On-Demand Webcast - Justifying ITIL to Senior Management

On-Demand Webcast - How Have Change and CMDB Changed in ITIL V3

On-Demand Webcast - Performing an ITIL Readiness Assessment

Podcast Series: "A Simple Approach for Starting Availability Management", Posted 10/24/07
On-Demand Webcast - Keeping Service Promises: A Look at ITIL Service Level Management and Availability Management
On-Demand Webcast - Thriving on Change: A Look at Change and Configuration Management
On-Demand Audio File - Cincinnati Children's Hospital Improves IT Support with iET ITSM
On-Demand Webcast - The True Value of Change Management

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iET Solutions, LLC.
959 Concord St - Framingham, MA 01701 - USA
Phone: 508-416-9010
Fax: 508-416-9008
Email: sales@iet-solutions.com
Internet: www.iet-solutions.com