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News:

iET Solutions Positioned in 2007 Magic Quadrant for the IT Services Desk

iET Solutions has been included in the Magic Quadrant for the IT Services Desk, 2007* report released in August 2007. “We think Gartner's placement is recognition of iET Solutions and confirms the significant adoption of iET ITSM as a complete solution to the ITIL concept of integrating IT services with business objectives in order to maximize the return on IT investment," said Michael Scheib, president and CEO, iET Solutions, LLC. "The service desk market is experiencing significant growth, and I look forward to our continued success in this space."

To view the Magic Quadrant for the IT Services Desk, 2007 report, visit http://mediaproducts.gartner.com/reprints/ietsolutions/150504.html

 

 

 

What's New

  • Re: Enhancement for the "Total Time" - Statement

    The statement is incorrect as I see. It should read: INSERT INTO sv_actual (actual_id,actual_minutes,change_dt,change_uid,entry_dt,inquiry_id,rep) VALUES (@new(sv_actual.actual_id,8),0,@sub(datetime),'@sub(my_rep)',@sub(datetime),@sub(sv_inquiry.inquiry_id),'USER') IF temp.actual_minutes = '' ON sv_inquiry INSERT So the last...
    Posted to Code Examples (Forum) by mseinstra on 05-14-2008

  • iET CMDB Product Attribute Mapping (4.1.1)

    Here you can find the sources to add the ProductLabelType to the "Attibute Label" TabControl on the iET CMDB Intelligence 4.1.1 Form:Product/Component/Attribute Mapping. (and the possibility to use it as a selection-criteria) have a look on the attached jpg to get a preview of the form-changes. comments are welcome Tobias Müller
    Posted to Code Examples (Forum) by tmueller on 05-07-2008

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