Advanced iET ITSM User Training

Is your IT Staff getting the most out of iET ITSM?
iET ITSM User training probably occurred months or even years ago. Your staff mastered the basic features of ITSM but how many advanced features did they absorb? These advanced features provide a significant productivity improvement and help you get the most out of your iET ITSM investment.

It's now time to take iET ITSM to the next level in productivity.

Have you had staff turn-over? Is it time for an iET ITSM User Refresher course?
The iET ITSM Advanced User Training course is a great way to make sure new hires understand the full breadth of iET ITSM.

Description of Service
1 day onsite class for up to 12 participants

Benefits

• Improve IT staff productivity
• IT staff has a clearer expectation of what is expected of them
• IT staff uses the tool correctly to ensure efficient operation and accurate reporting

Client Responsibilities

• Provide an online walk-through of your iET ITSM implementation to iET Solutions, so the training course can be customized to your specific configurations and business processes.
• Provide a training room with computers for all participants and the iET WorkCenter client installed on each computer.
• Provide a training environment, e.g. database, application server, etc., for the class

Deliverables
An electronic version of the customized training materials.

Costs
$3,800*
* Does not include travel expenses


Click here to sign up for 'Advanced iET ITSM User Training'.