ITIL Awareness Training Seminar & Courses

iET Solutions offers a complete series of ITIL/ITSM programs delivered publicly or at a site specified by the client. All programs can be delivered individually or as part of comprehensive, customized program. We deliver programs that consist of a selection of training sessions and courses designed to work together to assure competence in a specific area of IT. From practitioners, to IT management, to the CIO, our education programs offer consistent, affordable and effective learning.

Available at your facility or over the Web, you can choose 2-hour, half-day, or full-day programs to introduce your team to the benefits and elements of ITSM:

• 2-hour Session: The 2-hour session covers what is necessary for an IT organization to achieve business and IT alignment, repeatable processes and demonstrable IT service value.

• Half-Day Session: Our half day course introduces IT Service Management and how ITSM processes contribute to building a quality IT infrastructure.

• Full-Day Session: The full-day session discusses IT Service Management and its contribution to demonstrable IT service value, and introduces the attendee to the IT Service Management process objectives, activities, relationships, benefits and critical success factors.

To download the full session description, click here.

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Accredited ITIL® training is provided by Third Sky, a Loyalist Certification Services Accredited Training Organization