ITIL Release & Deployment Management

Ensure Rollouts are Carried Out On-Schedule and Failure-Free with the ITIL Release Management Solution

Features and Functionality:

• Tight integration of change, configuration and release management processes ensures optimal coordination and communication for planning, testing, implementing and monitoring software and hardware releases and rollouts.
• Automatic identification and documentation of affected configuration items and changes within the CMDB.
• Flexible integration with third party applications enables the smooth rollout of major releases and documentation.
• Multi-level authorization processes, electronic signatures, and complete audit trails ensure compliance with legal requirements.

Key Benefits:

• With iET ITSM Release Management, organizations gain the ability to perform with higher frequency and more consistent while maximizing service quality, by optimizing resources when planning, developing, testing, approving and distributing releases.
• Reduce implementation costs and service interruptions by avoiding non-compatible or incorrect components.
• Maximize IT’s efficiency and implementation success rates by improving resources, release visibility, and customer awareness while reducing realization times.