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ITIL Service Catalog Management

iET ITSM Service Catalog Management Solution Provides an Accurate, Consistent, and Detailed View of All Services Offered by IT

Features and Functionality:

  • Out-of-the-box service templates and flexible workflows provide rapid best practice implementation and time-to-value.
  • Dynamic service catalog enables organizations to meet challenging business requirements when offering products, services, and service bundles to users.
  • Highly configurable forms help organizations collect the necessary information behind each type of request.

Key Benefits:

  • All areas of the business gain an accurate and consistent view of services offered by IT, as well as complete their details and status.
  • Provide more value to your customers by providing a centralized source of service information and an intuitive retail-like experience.
  • Reduce service delivery costs and time-to-service, while demonstrating business value, by providing customers a detailed and centralized service catalog.