ITIL V3 Expert Training

iET Solutions' ITIL V3 Expert Training Programs offer a fast track to ITIL Expert Certification. Through a mix of self paced study and instructor led interactive teaching, participants can leverage time to their advantage while working toward the highest level of internationally recognized certification available in the ITIL domain.

Participants must hold either the ITIL V3 Foundation Certificate or the ITIL V2 Foundation, plus the ITIL V3 Foundation Bridge Certificate.  It is further recommended that candidates have approximately two years exposure to basic concepts in IT and have related work experience.

ITIL v3 Expert Certification Benefits

• Accelerated Path to Certification: A definite path to ITIL Expert certification provided in a schedule that reduces classroom time by over 50% of traditional approaches.
• Reduced Risk: With iET Solutions' Exam Pass Guarantee, we'll pay for 2 exam retakes, if required, reducing the risk of unexpected costs.
• Innovation in Design: Innovative use of e-learning for the theoretical components of the course allows participants to study at their own time, at their own pace. Additionally, participants receive an ereader or electronic document with the course Reference Materials, avoiding the printing of thousands of pages of paper.
• Intense Group Interaction: Spending intensive days in a classroom with a select group of peers results in vast knowledge and experience sharing, and forms the basis for long lasting relationships.
• Access to a Select Community: After program completion, participants gain access to a select community of ITIL Experts, part of a continuous learning program.

Options

• iET Solutions Expert Program - Capability Track - Participants will learn about the principles and core concepts of the Service Lifecycle approach and the processes associated with all the Capability modules [Planning, Protection, and Optimization (PPO), Service Offerings and Agreements (SOA), Operational Support & Analysis (OSA), and Release, Control, and Validation (RCV)]. Candidates can take the exams for these courses at a time convenient to them, preferably between the classroom sessions.
• iET Solutions Expert Program - Lifecycle Track - Participants will learn about the principles and core concepts of the Service Lifecycle approach to IT Service Management at the management-level, according to the ITIL V3 Lifecycle approach. This includes a focus on the management and control elements of the Service Lifecycle and the processes associated with all Lifecycle modules, including Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO), and Continual Service Improvement (CSI). The Managing Across the Lifecycle capstone course will be started on completing the five Lifecycle courses and exams.