iET ITSM Change Management

• Avoid negative effects to your IT services with the help of improved risk management.
  
  
• Predict costs more accurately.
  
  
• Increase the quality of your IT services by reducing non-authorized or incorrect changes.
  
  
• Comply with legal control requirements for Change Management, such as the Sarbanes-Oxley-Act.

• Recording change requests
  Records change requests or generates them from existing incidents and problems
  
  
• Multi-level authorization process
  Sequential or parallel processing of authorization levels with freely defined phases
  
  
• Electronic signature
  Verifies personal data with a second user login; electronic release of change request
  
  
• Forward schedule of change
  Identifies possible conflicts with planned changes
  
  
• Analysis of effects and risks
  Displays all configuration items affected by a change
  
  
• Management of back-out plans
  Creates and maintains back-out plans

For further information about our Change Management software please click here.