ITIL Enabling Technology
for Your IT Service Management

Spotlight

iET Solutions Offers Risk and Security Management
Assess the areas where your business may be vulnerable, ensure the security of your IT assets, and adhere to compliance policies and standards.
Click here for more information.

iET Mobile ITSM

iET Mobile ITSM gives mobile workforces access to iET ITSM from their existing mobile devices.

Your Benefits with iET Mobile ITSM:

Eliminate redundant activities, such as transferring data from paper to computer
Increase the productivity of mobile workforces
Improve customer and SLA response times
Improve accuracy of data captured
Streamline service calls

iET Mobile ITSM Features and Functionality:

Update, open and close incidents remotely
Work online and offline
Easy to use mobile interface
Integrate to other applications in addition to iET ITSM
Create customized screens
Synchronize iET ITSM forms to devices in the field
Authorize changes remotely

For further information about iET Mobile ITSM please click here.

Info Center (PDF)

iET ITSM

Download further information about our solutions:

>> Brochures
>> Case Studies
>> Whitepapers
>> Datasheets
>> Webcasts / Podcasts

Benefits

Higher process performance & first call solution rate
Less workload for the service desk
Increased service quality
Higher customer satisfaction

iET Solutions, LLC.
959 Concord St - Framingham, MA 01701 - USA
Phone: 508-416-9010
Fax: 508-416-9008
Email: sales@iet-solutions.com
Internet: www.iet-solutions.com