Maturing Change Management – Virtual Workshop (Online Course)

Workshop Duration:
3 hours

This workshop is recommended for organizations looking to establish or improve their ITIL Change Management process including individuals such as Change Managers, individuals responsible for Service Management, and Release Managers.  

Overview: 
This 3-hour online instructor-led ITIL Change Management workshop facilitates participants through a systematic approach for improving their Change Management process.  Attend this online workshop to review ITIL best-practices for Change Management and how to apply them to your organization by defining:

• Objectives for the Change Management Process
• Scope of Change Management
• Change Categories
• Process Diagrams for Change Management
• Approval processes that are not too bureaucratic
• CAB membership and the CAB Agenda
• Request for Change Form
• Key Performance Indicators

This online training workshop is ideal for organizations looking to reduce the number of failed changes and reduce the amount of re-work caused by poorly executed changes.

Fee: $395 per person

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Accredited ITIL® training is provided by Third Sky, a Loyalist Certification Services Accredited Training Organization