Q2 2008 - Contents
 
From the Desk of...
Company Announcements
Product Focus
Latest Downloads
Events Calendar


From the Desk of...

Michael Scheib, President and CEO

Welcome to the Q2 edition of iET Solutions’ 2008 newsletter series.

You'll notice from our company announcements below that Q2 was not just about new customers, but also about new partners. iET Solutions is focused on partnering with organizations with valuable technology that complements our iET ITSM solution, such as Navara and Criston. We will continue to forge partnerships that extend our solution and allow us to bring additional value to our customers.

Another recent partnership with Schmidt's LOGIN allows iET Solutions to resell the LOGINventory IT Asset Management software. There is no cost to track up to 20 assets, so download the trial version below and try it out in your own environment.

A safe and happy summer to all!


Company Announcements

Navara and iET Solutions Bring IT Service Management to Mobile Devices

The partnership is an OEM agreement under which iET Solutions will offer a mobile extension to its IT Service Management Solution through the Navara platform. This will give organizations the flexibility to access iET ITSM from their existing mobile devices, making it possible to handle service requests from anywhere and at anytime. Click here to read more.

iET Solutions and Criston announce partnership

"This partnership will provide customers with the ability to integrate iET Solutions' IT service management suite with Criston's PC lifecycle management and vulnerability management solutions," said Marc Vaillant, President & CEO, Criston. "This will result in increased infrastructure availability, better risk assessment, and overall value to the business." Click here to read more.

Product Focus: LOGINventory - IT Asset Management

Free software download for tracking up to 20 assets!

LOGINventory is an agent-less asset discovery tool that lets you perform an inventory of your Windows network within minutes - without having to install any additional software on the client PCs. LOGINventory asset tracking provides you with an up-to-date overview of hardware and software within your entire business - quickly and at any time.

Interested in trying the free download or need more information? Click here to visit our web site.

Latest Downloads

On-Demand Webcast: Arizona Federal Credit Union Puts ITSM to Work

Download the replay of our May 22, 2008 web seminar featuring Jim Phillips, SVP and CIO of Arizona Federal Credit Union. The event was hosted by Third Sky and iET Solutions.

Experience has taught Arizona Federal that getting the most out of IT means running it like a true service organization. After carefully assessing the credit union's IT operation, the team decided to focus on improving processes, proactively managing the data center, and implementing end-to-end asset management. They turned to iET ITSM to meet these needs.

In this on-demand web seminar Jim Phillips, VP and CIO of Arizona Federal Credit Union, shares:

  • The process Arizona Federal went through and how they successfully implemented their ITSM solution
  • How they integrated the front-office functions of incident and problem management with the back-office functions of configuration, change and release management
  • How this implementation helped Arizona Federal's IT department gain better control over the IT infrastructure
  • How they were able to optimize performance through automation Download the replay now!


    Datasheet: LDAP Authentication and Importer

    With the iET LDAP Authentication and iET LDAP Importer modules, iET Solutions iET ITSM is seamlessly integrated into existing enterprise wide Identity Management systems. Download the datasheet now!


    Events Calendar

    Join iET Solutions at the following events:

    Web Seminar - The Temple of ITSM: Best Practices in ITIL V3 and Beyond
    Hosted by Third Sky and iET Solutions
    July 17, 2008 at 12:00 p.m. ET / 9:00 a.m. PT
    Click here for more information and to register for this event.

    Web Seminar - Raiders of ITSM: Transforming your whole organization
    Hosted by Third Sky and iET Solutions
    August 7, 2008 at 12:00 p.m. ET / 9:00 a.m. PT
    Click here for more information and to register for this event.

    Web Seminar - The Last Crusade for ITSM Solutions: Achieving the Holy Grail of ITIL
    Hosted by Third Sky and iET Solutions
    August 21, 2008 at 12:00 p.m. ET / 9:00 a.m. PT
    Click here for more information and to register for this event.

    itSMF USA Fusion 08
    Moscone Center North, San Francisco, CA
    September 7 - 10, 2008.
    Click here for more information on this event.

    HDI Service Management 2008
    InterContinental Hotel, Miami, FL
    October 15 - 17, 2008.
    Click here for more information on this event.



  • This email was sent by: iET Solutions, 959 Concord Street, Framingham, MA 01701, USA. Tel: 508-416-9010. www.iet-solutions.com