We can provdie workshops to help identify and evaluate your needs, customizations to configure solutions to the way you do business, global implementations, world-class training, and easily accessible support. We provide best practices and expertise gained from many years of in-depth experience, which ensures your ITSM project will be a success.
Our Professional Services organization consists of highly experienced individuals, with an average tenure of 10 years working directly for iET Solutions, whom have carried out some of the most individually configured ITSM implementations in the world. We understand that each organization has unique needs and objectives, and our vast experience guarantees that we deliver software solutions that best fit your business objectives.
Our services
Integration and implementation services
Comprehensive consulting support
Our ITSM consulting services team provides comprehensive consulting support at every phase of the IT lifecycle, from assessment experts available to help you evaluate change in your environment, to expert technologists to help you plan, design, implement, and support your technology solution.
It is all about delivering the right skills at the right time.
Technical consulting and project management
Supporting business goals
iET Solutions' technical application consultants and developers are experts in the iET Solutions’ product suite.
They work closely with project managers, using a time-tested project methodology to ensure that the delivered custom application supports business goals and matches the requirements of your organization.
On-site residency services
Drive more value from your IT investments
We can help you get where you need to go, fast! Supplement your team with our consultants on a project-basis as your team is brought up to speed with the technology.
Leverage our technology expertise with our on-site residency services.
Solution audits
Best fit your business objectives
iET Solutions understands that your organization has unique needs and objectives, including changing business processes and the turnover of existing staff.
Performing a system audit can allow organizations to perform a “sanity check” and ensure that the solution is being used to its maximum potential.