PARTNERS

iET Solutions Works with a Global Network of Partners Providing ITSM Solutions & Services

Through strategic global partnerships, iET Solutions is able to provide a complete set of ITSM solutions and services that meet our clients’ needs. Whether it’s systems integration, or delivering an exciting new solution, our partnerships enable us to globally deliver the most complete IT Service Management and Software Asset Management solutions on the market.

iET Partner Portal

The iET Partner Portal is an online community which provides our partners easy access to the latest sales tools, marketing resources, training materials, and communication forums with clients and other partners around the world. The iET Partner Portal is for registered members only.

Access the iET Partner Portal

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Our Worldwide Partners

Through strategic global partnerships, iET Solutions is able to provide a complete set of ITSM solutions and services that meet our clients’ needs. Whether it’s systems integration, or delivering an exciting new solution, our partnerships enable us to globally deliver the most complete IT Service Management and Software Asset Management solutions on the market.

Click on a region to view our partners there.

 

ASIA PACIFIC

The Mastermind Group (TMG) provides specialized project and managed IT executive services to enterprise and midsized organizations helping to reduce their delivery, compliance and financial risks from IT transformational, consolidation and operational improvement initiatives.

Our History and Experience
TMG is a dynamic, specialist IT company established in June 2006 after the core management team with over 20 years of experience each decided a fresh approach to delivering solutions was well overdue. We have the capability to deliver a broad range of consultancy services, using experienced professionals who have a breadth of expertise and industry knowledge gained across a broad range of client engagements in Australia and internationally.

Our Strategy for Success
TMG and its people have a proven track record by mastering and taking the risk out of IT Specialized Project Services via our 5 Practice model:

  • Software Licensing & Asset Management (SLAM)
  • Service Management
  • Data Intelligence
  • End User Computing solutions
  • Executive, Architectural and Technical subject matter experts (EATS)

TMG has handpicked strategic partnerships with innovative vendors such as iET Solutions that all with one thing in common. Their technology will seamlessly integrate and extend the capability of your existing IT investments. Essentially making them platform agnostic solutions.

www.tmg100.com

ITSM Consultancy, an authorized trainer offering full set of ITIL® courses at all levels, is one of the leading consultancies in Hong Kong specializing in ITSM/ITIL®/ISO20000 services. Our experienced team of consultants possesses versatile and required technical skills on various ITSM areas like helpdesk, data security, process design and IT service portfolio management etc. We strive to focus on: assisting banks and universities to build their helpdesks; guiding carriers and ISP to achieve successful ISO20000 / ISO27001 certification; as well as helping MNCs and major corporations in HK to implement cost-effective outsourcing strategy. The team has also helped over 50 companies from different industries to deploy managed IT services and/or outsourcing strategy.

www.itsmconsultancy.net

EUROPE

Atos Origin is a leading business and technology integrator providing integrated design, build and operate IT solutions to a base of large global clients in carefully targeted industry sectors. It provides full business and technology integration services to its clients, through the application of Consulting, Systems Integration and Managed Operations including Outsourcing and On-Line Services. The company generates annual revenues in excess of EUR 3 billion, and employs 28,000 employees in 30 countries. Our financial headquarters is in Paris and our shares are listed on the Paris Bourse under the symbol F.ATO.

www.atosorigin.com/

experts4IT GmbH supports companies and their IT departments in the implementation of ITIL®-processes, in the creation and maintenance of a CMS (Configuration Management System) and in customizing the supporting tool to the customers’ requirements. We prefer a pragmatic approach to implement ITIL®-processes. Especially when dealing with small and medium companies which are limited in resources and budget we concentrate on those ITIL®-processes, which are relevant for the customers’ situation and capabilities.

We have implemented and integrated iET® ITSM at various customers with great success. Our customers are mainly located in Switzerland, ranging from the banking business to manufacturing industry.

www.experts4it.ch/
Contact - info@experts4it.ch

FRITZ & MACZIOL is the leading company for software, systems and services in Germany, Austria and Switzerland. FRITZ & MACZIOL develops and sells software and system solutions for public clients, medium and large-sized companies.

Moreover, as an IBM Premier Partner and winner of the IBM Excellence Award 2007, the company offers its customers an entire product range of hardware, software and comprehensive services in consulting and system integration. Founded in 1987, FRITZ & MACZIOL today has more than 1,900 customers from the fields of local government, industry, retail, services, banking and insurance. The Group has about 435 employees at 16 locations in Germany, Austria and Switzerland.

To offer its customers IT Service Management solutions, FRITZ & MACZIOL became a partner of iET Solutions.

www.fum.de
Contact - hmueller@fum.de

Gruppo SIGLA Srl is an aggregation of three companies (Startel, ITA.12l and Genis) operating in ICT services. Our mission is to design and develop ICT products and applications, playing mainly a role of system integrator using market leader tools. We are organized in Competence Centers that have the responsibility for each kind of specialisation to assure the project realization in the respect of planned times, costs and quality aims.

At the moment our Competence Centers are:

  • Computer Telephony Integration
  • IT Service Management & CRM
  • GIS & Environment
  • Web Applications
  • Supervision & Control
  • Transport & Logistic

www.grupposigla.it/

Infotool offers you smart and user friendly solutions for planning, business intelligence and service management thus supplying the people in your organization with the correct data for decision-making and control to work proactively. It also steers their competence and driving force enabling them to make better decisions in line with the organization's goals to achieve optimal efficiency and profitability.

Infotool is a Nordic company with offices in all Nordic capitals: Stockholm in Sweden, Oslo in Norway, Helsinki in Finland and Copenhagen in Denmark. The head office in Stockholm is complemented by a regional office in Halmstad, in the south of Sweden.

www.infotool.fi
Contact - sales@infotool.fi

KEep it Simple and Stupid: KESS IT Consulting & Training operates exclusively in the areas of IT service management and information security management. In KESS IT Consulting & Training, large and medium-sized companies in all industries can find a partner who will work with you to adapt best practices (ITIL, COBIT), proven standards (ISO/IEC 20000, ISO/IEC 27001) and practical experience from various projects to your organization’s specific tasks, and who will help you optimize your IT management.

KESS IT Consulting & Training works together with iET Solutions in designing IT service management processes and implementing tool solutions.

www.kess-buchsein.de
Contact - ralf.buchsein@kess-buchsein.de

Mexon Technology has an established reputation in Benelux and France in providing solutions for Customer Relationship Management (CRM); and for complete Service Management & Asset Intelligence. In today's business environment, your success depends on understanding your customers, exceeding their demands for service and delivering value across all touch points. Mexon Technology understands that effective CRM and Service Management depends on more than just technology.

Mexon Technology is always striving for partnerships with new and existing customers. Inherent to this, the product and services portfolio is continuously modified according to the latest developments. Many of today's most successful businesses chose Mexon Technology solutions to enhance their CRM, Service Management & Asset Intelligence. Mexon Technology is a member of the Aexis Group.

www.mexontechnology.com
Contact - info@mexontechnology.com

MAXXYS is a systems house for IT infrastructure management. Founded in 2002, the MAXXYS team has over 20 years worth of experience in analysis, planning, sourcing, developing, implementation, administration, project management and support. MAXXYS offers solutions in all areas of security, storage, client device management, system and network management as well as IT service management.

The MAXXYS employees are ITIL-certified and fully focused on great customer satisfaction, strong communication channels and comprehensive service created through long-term partnerships with customers. To maintain the highest standards of quality MAXXYS is continually collaborating with it's clients on evaluating and enhancing best practice based solutions.

www.maxxys.com
Contact - info@maxxys.de

NTT DATA Italia S.p.A. is the consultancy and IT services company of the Value Partners Group. Our mission is to create value for organisations through innovative, advanced technology choices. Our approach includes the full responsibility for the advisory as well as for the implementation. Value Team now counts on 2600 professionals worldwide with strong resource pools in Europe and Latin America.

Our Client Service Teams are a mix of industry specific capabilities, professionals and technology experts. Our value proposition covers three main service domains:

  • IT Consulting
  • Systems Integration
  • Outsourcing
  • Digital Interaction
  • Software engineering

www.nttdata.com

Softpoint IT-Solutions GmbH & Co KG was founded in 1987 and offers professional consulting in the implementation of ITIL® processes and implementation and maintenance of IT service management tools in Europe. Softpoint is the Austrian iET Solutions Competence Center and develops customer-specific solutions on the iET® Enterprise Technology platform. Since 1999 the company relies on its expertise and its comprehensive know-how and can as well handle complex and extensive projects.

The enterprise’s motto is “as much standard as possible, as much customization as necessary”.

www.softpoint.at/

T-Systems Austria is one of the leading service providers for information and communication technology in Austria. T-Systems bundles a know-how package out of information technology (IT) and telecommunications (TC) and supports customers in all phases of complex system implementation projects, from planning, development, implementation and integration through to the running of the solution. The company posted revenues of EUR 159 million in 2006. In Austria the T-Systems group has about 800 employees.

www.tsystems.at/

T-Systems is one of the leading service providers for information and communication technology. T-Systems bundles a know-how package out of information technology (IT) and telecommunications (TC) and supports customers in all phases of complex system implementation projects, from planning, development, implementation and integration through to the running of the solution. The company posted revenues of EUR 159 million in 2006. In Austria the T-Systems group has about 800 employees.

www.t-systems.de
Contact - public@t-systems.com

NORTH AMERICA

Avante Solutions is a leader in redefining how service desk technologies are implemented. Working with leading ITSM vendors, they recommend the best solution based on specific requirements. With offices across Canada and the USA they have the infrastructure to support distributed deployments.

www.avantesolutions.com/

Government Marketing & Procurement (GMP) is widely recognized as a government business development leader by technology and industry manufacturers as well as the public sector community. GMP provides unique market and sales strategies for each client seeking to build and grow a footprint in the government market space.

GMP leverages our deep personal network of technology and mission critical decision makers within the government and our experience with federal sales and business development management at the enterprise level. Coupled with comprehensive expertise in federal contract management and reseller sales, GMP works to develop, improve and optimize the performance and effectiveness of your sales and marketing efforts in the lucrative government sector.

www.gmpgov.com

Stay Technologies is a Business Transformation company that specializes in providing a complete range of advice and support to organizations seeking to improve the quality of their IT services. They have build their reputation as an IT Service Management solution provider both within the private sector and with the Federal Government. Stay’s core business consists of IT Service Management Professional Services, accredited ITIL®Training and Tool Integration. Stay works with independant consultants and is always looking for new talent. Please feel free to contact us.

www.staytech.com/
Contact - eric@staytech.com

Founded in 2002, Third Sky is a full service provider of IT Service Management solutions. Third Sky offers an integrated set of education, process consulting, and technology solutions for corporate and government clients. Third Sky has locations in Boston, Dallas, and San Francisco, and has engaged clients across North America, Europe, and Asia.

www.thirdsky.com

This EMA Radar focuses on the values associated with CMDB/CMS implementation. iET Solutions has been awarded both Value Leader and Strong Value positions within the report. “…iET Solutions was a standout in the Asset Management and Financial Optimization category… iET Solutions’ strengths in Asset Management through its own portfolio and third-party integrations are outstanding.“. See full details by downloading the complete vendor profile.