PARTNERS

iET Solutions Works with a Global Network of Partners Providing ITSM Solutions & Services

Through strategic global partnerships, iET Solutions is able to provide a complete set of ITSM solutions and services that meet our clients’ needs. Whether it’s systems integration, or delivering an exciting new solution, our partnerships enable us to globally deliver the most complete IT Service Management and Software Asset Management solutions on the market.

iET Partner Portal

The iET Partner Portal is an online community which provides our partners easy access to the latest sales tools, marketing resources, training materials, and communication forums with clients and other partners around the world. The iET Partner Portal is for registered members only.

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Our Worldwide Partners

Through strategic global partnerships, iET Solutions is able to provide a complete set of ITSM solutions and services that meet our clients’ needs. Whether it’s systems integration, or delivering an exciting new solution, our partnerships enable us to globally deliver the most complete IT Service Management and Software Asset Management solutions on the market.

Click on a region to view our partners there.

 

ASIA PACIFIC

The Mastermind Group (TMG) provides specialized project and managed IT executive services to enterprise and midsized organizations helping to reduce their delivery, compliance and financial risks from IT transformational, consolidation and operational improvement initiatives.

Our History and Experience
TMG is a dynamic, specialist IT company established in June 2006 after the core management team with over 20 years of experience each decided a fresh approach to delivering solutions was well overdue. We have the capability to deliver a broad range of consultancy services, using experienced professionals who have a breadth of expertise and industry knowledge gained across a broad range of client engagements in Australia and internationally.

Our Strategy for Success
TMG and its people have a proven track record by mastering and taking the risk out of IT Specialized Project Services via our 5 Practice model:

  • Software Licensing & Asset Management (SLAM)
  • Service Management
  • Data Intelligence
  • End User Computing solutions
  • Executive, Architectural and Technical subject matter experts (EATS)

TMG has handpicked strategic partnerships with innovative vendors such as iET Solutions that all with one thing in common. Their technology will seamlessly integrate and extend the capability of your existing IT investments. Essentially making them platform agnostic solutions.

www.tmg100.com

ITSM Consultancy, an authorized trainer offering full set of ITIL® courses at all levels, is one of the leading consultancies in Hong Kong specializing in ITSM/ITIL®/ISO20000 services. Our experienced team of consultants possesses versatile and required technical skills on various ITSM areas like helpdesk, data security, process design and IT service portfolio management etc. We strive to focus on: assisting banks and universities to build their helpdesks; guiding carriers and ISP to achieve successful ISO20000 / ISO27001 certification; as well as helping MNCs and major corporations in HK to implement cost-effective outsourcing strategy. The team has also helped over 50 companies from different industries to deploy managed IT services and/or outsourcing strategy.

www.itsmconsultancy.net

EUROPE

Atos Origin is a leading business and technology integrator providing integrated design, build and operate IT solutions to a base of large global clients in carefully targeted industry sectors. It provides full business and technology integration services to its clients, through the application of Consulting, Systems Integration and Managed Operations including Outsourcing and On-Line Services. The company generates annual revenues in excess of EUR 3 billion, and employs 28,000 employees in 30 countries. Our financial headquarters is in Paris and our shares are listed on the Paris Bourse under the symbol F.ATO.

www.atosorigin.com/



experts4IT GmbH supports companies and their IT departments in the implementation of ITIL®-processes, in the creation and maintenance of a CMS (Configuration Management System) and in customizing the supporting tool to the customers’ requirements. We prefer a pragmatic approach to implement ITIL®-processes. Especially when dealing with small and medium companies which are limited in resources and budget we concentrate on those ITIL®-processes, which are relevant for the customers’ situation and capabilities.

We have implemented and integrated iET® ITSM at various customers with great success. Our customers are mainly located in Switzerland, ranging from the banking business to manufacturing industry.

www.experts4it.ch/
Contact - info@experts4it.ch

Gruppo SIGLA Srl is an aggregation of three companies (Startel, ITA.12l and Genis) operating in ICT services. Our mission is to design and develop ICT products and applications, playing mainly a role of system integrator using market leader tools. We are organized in Competence Centers that have the responsibility for each kind of specialisation to assure the project realization in the respect of planned times, costs and quality aims.

At the moment our Competence Centers are:

  • Computer Telephony Integration
  • IT Service Management & CRM
  • GIS & Environment
  • Web Applications
  • Supervision & Control
  • Transport & Logistic

www.grupposigla.it/

Infotool offers you smart and user friendly solutions for planning, business intelligence and service management thus supplying the people in your organization with the correct data for decision-making and control to work proactively. It also steers their competence and driving force enabling them to make better decisions in line with the organization's goals to achieve optimal efficiency and profitability.

Infotool is a Nordic company with offices in all Nordic capitals: Stockholm in Sweden, Oslo in Norway, Helsinki in Finland and Copenhagen in Denmark. The head office in Stockholm is complemented by a regional office in Halmstad, in the south of Sweden.

www.infotool.fi
Contact - sales@infotool.fi



Mexon Technology believes that "Continuous improvement" is the essence of Information Security and Service Management. Of highest importance is that organizations always have insight in their operational performance and strive to raise the level of performance when the market conditions, like amended laws and regulations, and technological developments require it. The well-known Plan-Do-Check-Act cycle of improvement is crucial to get 'In control' of Information Security and Service Management.

As a specialist in the field of Information Security and Service Management, with more than 20 years of international experience, it is therefore only natural for Mexon Technology with its expertise to support organizations in these domains.

We do this by offering organizations integrated and flexible solutions which facilitate, with a minimum of effort, 'Continuous Improvement' at its best, help organizations to get and stay 'In control' about their business processes and allow adequate management.

We provide innovative, flexible and integrated software that is "fit for purpose" and "fit for future". Mexon Technology is a member of the Aexis Group.

www.mexontechnology.com
Contact - info@mexontechnology.com

Softpoint IT-Solutions GmbH & Co KG was founded in 1987 and offers professional consulting in the implementation of ITIL® processes and implementation and maintenance of IT service management tools in Europe. Softpoint is the Austrian iET Solutions Competence Center and develops customer-specific solutions on the iET® Enterprise Technology platform. Since 1999 the company relies on its expertise and its comprehensive know-how and can as well handle complex and extensive projects.

The enterprise’s motto is “as much standard as possible, as much customization as necessary”.

www.softpoint.at/








T-Systems Austria is one of the leading service providers for information and communication technology in Austria. T-Systems bundles a know-how package out of information technology (IT) and telecommunications (TC) and supports customers in all phases of complex system implementation projects, from planning, development, implementation and integration through to the running of the solution. The company posted revenues of EUR 159 million in 2006. In Austria the T-Systems group has about 800 employees.

www.tsystems.at/

T-Systems is one of the leading service providers for information and communication technology. T-Systems bundles a know-how package out of information technology (IT) and telecommunications (TC) and supports customers in all phases of complex system implementation projects, from planning, development, implementation and integration through to the running of the solution. The company posted revenues of EUR 159 million in 2006. In Austria the T-Systems group has about 800 employees.

www.t-systems.de
Contact - public@t-systems.com

NORTH AMERICA

Stay Technologies is a Business Transformation company that specializes in providing a complete range of advice and support to organizations seeking to improve the quality of their IT services. They have build their reputation as an IT Service Management solution provider both within the private sector and with the Federal Government. Stay’s core business consists of IT Service Management Professional Services, accredited ITIL®Training and Tool Integration. Stay works with independant consultants and is always looking for new talent. Please feel free to contact us.

www.staytech.com/
Contact - eric@staytech.com

This EMA impact brief takes a closer look at the CMDB/CMS solution offering of iET Solutions. “iET Solutions stands out as being compelling for a true CMDB solution from cost, administrative, and functionality perspectives, especially when integration into other product environments is key… iET Solutions’ strengths in asset management through its own portfolio and third-party integrations are outstanding.“. See full details by downloading the vendor report.