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iET ITSM awarded SERVIEW CERTIFIEDTOOL seal of approval

iET Solutions software for service management rated as one of the best ITIL® tools on the market

2016.03.04

ASCHHEIM, GERMANY, March 4, 2016 – iET Solutions, a division of UNICOM® Global, was awarded with the SERVIEW CERTIFIEDTOOL seal for its service management solution, iET ITSM. With this certificate, the independent consultancy SERVIEW recognizes software solutions for ITIL® and PRINCE2®. SERVIEW herewith confirms the ITIL® compliant implementation of processes and the consistent use of the essential ITIL® terminology.

The iET ITSM service management tool from iET Solutions scored highly in the assessment, demonstrating tight integration of all processes, and simple configuration. The solution’s integration capabilities allow it to be embedded into virtually any existing IT landscape. Due to its high scalability and flexibility, the software is suitable for companies of any size. iET ITSM has a modular design and offers comprehensive functionality out of the box.

iET ITSM has been awarded with the SERVIEW CERTIFIEDTOOL accreditation for 18 processes within the following ITIL® disciplines:

  • service design (7 processes)
  • service transition (4 processes)
  • service operations (5 processes)
  • continual service improvement (2 processes)

"With our SERVIEW CERTIFIEDTOOL certification we have been helping service and IT organizations and their customers work together as partners since 2003. In addition, we offer companies help in choosing the right solution and we support the transformation of best practices into standards," explains Michael Kresse, owner of SERVIEW.

„We are pleased that iET ITSM proved successful in the detailed analysis as well as in a real live environment and that it demonstrated its ability to meet the very strict requirements of certification. Furthermore, this provides independent confirmation of our solution’s practical and customer-oriented approach, based on best practice requirements," explains Tobias Müller, product manager at iET Solutions.

The strong integration capabilities of iET ITSM have once again been demonstrated by version 8.1, which was introduced in December 2015. The software allows data synchronization with Microsoft Exchange Server by synchronizing contacts, tasks and calendar entries between iET ITSM and Microsoft Outlook. Integration of iET ITSM with the DoXite document composition software developed by DETEC, another division of UNICOM Global, means that companies can now easily create new reports with an appealing, well-formatted layout.

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Media Contact:
Shulangani Buchholz, iET Solutions GmbH, +49 89 74 85 89 0
sbuchholz@iet-solutions.de

 

About iET Solutions www.iet-solutions.com
Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.

About UNICOM® Global www.unicomglobal.com           
UNICOM Global consists of more than thirty-seven (37) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in India, Australia, Singapore, Korea, Thailand, Taiwan and the Philippines. UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publically-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:

www.unicomglobal.com UNICOM Global - Assets, capital and investment management
www.unicomsi.com UNICOM Systems - IBM Mainframe software products
www.unicomgov.com UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions
www.unicomengineering.com UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform
www.unicom.org UNICOM Science and Technology Parks
www.unicom-capital.com UNICOM Capital - Business and Financial Services
www.solidDB.com solidDB – In-memory relational database management system
www.usrobotics.com U.S. Robotics - Data communications products
www.memeo.com Memeo - Enterprise-grade Secure File Sharing for the cloud
www.firetide.com Firetide - Wireless technology solutions for security and transportation
www.detec.com DETEC - Document composition products
www.softlanding.com SoftLanding Systems - IBM i software products
www.illustro.com illustro - z/OS and z/VSE software products
www.macro4.com Macro 4 (formerly LONDON: MAO) - Document Management products
www.iet-solutions.com iET Solutions - ITIL ITSM software products
www.eden.com Eden - Domino Notes and Open Systems products
www.cics.com CICS.com - Hardware, Software, Outsourcing and Professional Service
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