ASCHHEIM, GERMANY, February 18, 2020 - iET Solutions, a provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions, has released version 16.0.4 of iET® Enterprise Technology, iET® WebClient and iET® Workcenter. All products are available immediately.
iET® Enterprise Technology: ease of use by design
iET® Enterprise Technology provides an intuitive experience for all ITSM and SAM users, regardless of whether they work with iET® WebClient or iET® Workcenter. For example, new slider controls enable end users to swiftly tailor applications to their needs.
In addition, iET Solutions now offers the open source JasperReports tool alongside its proven Crystal Reports solution for data evaluation and reporting. Templates can be used for the rapid creation of reports to meet customer-specific requirements.
iET® Workcenter: introducing a fresh look and feel
The responsive design of the Windows client has been completely updated, ensuring that forms, tables, calendars, and text boxes are displayed optimally on all end user devices. Users can choose specific settings for queries and forms and save their personal preferences such as column order, individual views, and filter parameters.
Data from iET® Workcenter can now be accessed from other media such as email applications. This saves time and optimizes workflows. Incidents and changes can be accessed directly from emails, for example.
System administrators benefit from the ability to manage and edit diagrams and reports from within iET® Workcenter. New design templates (themes) are also included in this release. These templates can be customized to deliver an enhanced user experience.
Attachment and form handling has been simplified in iET® WebClient. Additionally, the user interface can be aligned with the customer’s corporate branding through the use of themes and CSS variables.
About iET® Enterprise
iET® Enterprise enables you to configure IT Service Management (ITSM) solutions that offer the ability to manage and analyze business and customer data, as well as provide a collaborative solution that extends access of this data to customers, employees, and partners. The iET® Enterprise Technology platform provides the foundation for all service and IT service management applications offered by iET Solutions. iET® Workcenter is a .NET Framework client that gives full access to the iET® Enterprise and iET® ITSM environment. iET® WebClient enables web and mobile access for end users and iET® ITSM technical teams.
More information about iET Solutions products and solutions is available on www.iet-solutions.com.
About iET Solutions www.iet-solutions.com
Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.
About UNICOM® Global www.unicomglobal.com
UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.
UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publically-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:
|www.unicomglobal.com||UNICOM Global - Assets, capital and investment management|
|www.unicomsi.com||UNICOM Systems - IBM Mainframe software products|
|www.unicomgov.com||UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions|
|www.unicomengineering.com||UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform|
|www.unicom.org||UNICOM Science and Technology Parks|
|www.unicomtechnologypark.com||UNICOM Technology Park – Innovation Labs in Virginia|
|www.unicomsciencepark.com||UNICOM Science and Technology Park – Innovation Labs in New Jersey|
|www.unicom-capital.com||UNICOM Capital - Business and Financial Services|
|www.solidDB.com||solidDB – In-memory relational database management system|
|www.usrobotics.com||U.S. Robotics - Data communications products|
|www.memeo.com||Memeo - Enterprise-grade Secure File Sharing for the Cloud|
|www.firetide.com||Firetide - Wireless technology solutions for security and transportation|
|www.detec.com||DETEC - Document composition products|
|www.softlanding.com||SoftLanding Systems - IBM i software products|
|www.macro4.com||Macro 4 (formerly LONDON: MAO) - Document Management products|
|www.illustro.com||illustro - z/OS and z/VSE software products|
|www.iet-solutions.com||iET Solutions - ITIL® ITSM software products|
|www.eden.com||Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate|
|www.cics.com||CICS.com - Hardware, Software, Outsourcing and Professional Services|
All trademarks referenced herein are trademarks of their respective companies.