iET® Mobile SelfService

Improve the Productivity of Your IT Department by Providing Easy Access to Service Operations from Anywhere and at Anytime with the Mobile ITSM Solution

  • FEATURES
    FEATURES
    FEATURES
    FEATURES
    FEATURES
    FEATURES
  • BENEFITS
    BENEFITS
    BENEFITS
    BENEFITS
    BENEFITS
    BENEFITS
  • IMAGES
    IMAGES
    IMAGES
    IMAGES
    IMAGES
    IMAGES

FEATURES

  • Multi-language user interface
  • Provision of customizable forms
  • Favourites definition by the user within the application
  • Individual settings of menu items order per device by the end user
  • Profile data maintenance

BENEFITS

IMAGES

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  • Secured access to user tickets  - anytime from any location
  • Increased staff productivity and reduced costs due to decreased administrative effort and full electronic support for service desk processes
  • Greater transparency and accurate oversight with a decreased risk of multiple entry of inquiries
  • No additional web- or app development needed to make your data available on a mobile device
This EMA Radar focuses on the values associated with CMDB/CMS implementation. iET Solutions has been awarded both Value Leader and Strong Value positions within the report. “…iET Solutions was a standout in the Asset Management and Financial Optimization category… iET Solutions’ strengths in Asset Management through its own portfolio and third-party integrations are outstanding.“. See full details by downloading the complete vendor profile.