Our customer self-service facility enables customers to access documentation, releases and technical bulletins.
Maintenance customers receive immediate notification and free access to software upgrades. These upgrades are easily downloaded directly from our customer self-service facility. All upgrades are designed to provide additional features and functionalities so you can continue to maximize the value from your iET Solutions investment.
Our ITSM Customer Service Center, located in Canton, MA, is available Monday through Friday, 8:30am to 5:30pm ET
Our Customer Service Center, located in Aschheim, Germany, is available Monday through Friday, 9:00am to 5:00pm CET
Extended service hours are offered upon request. Contact your account manager today to find out more.