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The Fast Track to Service Management.

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ITIL®-Aligned ITSM Technology

Building on more than 20 years of industry expertise, iET Solutions is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises.

Global provider of Certified Service Management Software Solutions

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Rapid Out-of-the-Box Functionality: On-Premise or SaaS

iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET® ITSM can easily meet any organization’s needs.
Case Study
Customer Success: VAMED AG

“A great added benefit provided by iET ITSM is the historical information it holds about all our IT assets. Now we can understand the changes to any asset much more easily and know exactly when devices were transferred between users. This is also true for the associated users we are now always aware of who uses which assets and what happened to decommissioned assets.“
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The Experts in IT Service Management

iET Solutions’ Professional Services team provides comprehensive ITIL consulting support and global services at every phase of the IT lifecycle: workshops to help identify and evaluate your needs, customizations to configure solutions to the way you do business, global implementations, world-class training, and easily accessible support.

NEWS ACROSS UNICOM GLOBAL

iET® ITSM proves its practical benefits by gaining the SERVIEW CERTIFIEDTOOL seal of approval in the ‘Supporting Service Management’ category

 2020.09.24

iET® ITSM proves its practical benefits by gaining the SERVIEW CERTIFIEDTOOL seal of approval in the ‘Supporting Service Management’ category

New certification confirms that iET® ITSM from iET Solutions increases the effectiveness of service management practices according to ITIL®

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iET® ITSM achieves the SERVIEW CERTIFIEDTOOL seal of approval for the fifth consecutive time

 2020.06.16

iET® ITSM achieves the SERVIEW CERTIFIEDTOOL seal of approval for the fifth consecutive time

Service Management Software from iET® Solutions has been independently recognized as a proven ITSM tool in the German market

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UNICOM Global Coronavirus message for customers and partners

 2020.04.01

UNICOM Global Coronavirus message for customers and partners

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UNICOM INNOVATION CENTER

Design and architect your digital transformation

The UNICOM Innovation Center provides advice and assistance for digital transformation and innovation by surfacing latest whitepapers, technical papers, and position papers from across UNICOM Global, as well as technical resources for our products.

The Virtual Innovation Center is mirrored by events, workshops, and training at our physical Innovation Centers – UNICOM Technology Park and UNICOM Science & Technology Park and UNICOM Pickfair.

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