iET Solutions provides a highly flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, freely configurable and built to scale, iET® ITSM can easily meet any organization’s needs.
With additional modules for phone system integration, and software asset management, iET Solutions offers a complete package for service management. Every business is unique and our solutions are built to work the way you do.
FitSM® consists of six documents that describe process-based best practices for IT Service Management (ITSM) in a brief and consise way. FitSM® is a comprehensive approach to the pursuit of quality in IT service provision and excellence in IT Service Management.
By adopting IT Service Management principles as embodied in the FitSM® processes, organizations hope to achieve benefits such as:
FitSM is the registered trademark of FitSM / fitsm.eu / ITEMO. The use of the FitSM trademark in connection with this product does not signify any affiliation with or endorsement by FitSM / fitsm.eu / ITEMO.