iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET® ITSM can easily meet any organization’s needs.
With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers the most complete package for service management. Every business is unique and our solutions are built to work the way you do.
ITIL® is a series of books that outline a comprehensive and consistent set of process-based best practices for IT Service Management (ITSM), promoting the ultimate achievement of IT Service Management goals. ITIL® is a vital component of a comprehensive approach to the pursuit of quality in IT service provision and excellence in IT Service Management.
By adopting IT Service Management principles as embodied in the ITIL® processes, organizations hope to achieve benefits such as:
ITIL® is a Registered Trade Mark of AXELOS Limited.