iET® ITSM

The Most Complete On-Premise or SaaS ITSM Solution for Continual Service Improvement

Rapid Out-of-the-Box Functionality: On-Premise or SaaS

iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

With additional modules for smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers the most complete package for continual service improvement. Every business is unique and our ITSM solutions are built to work the way you do.

iET ITSM solution has been certified by Glenfis, Serview and PinkVerify™ as “ITIL-aligned,” and supports the ISO/IEC 20000 requirements.

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This EMA Radar focuses on the values associated with CMDB/CMS implementation. iET Solutions has been awarded both Value Leader and Strong Value positions within the report. “…iET Solutions was a standout in the Asset Management and Financial Optimization category… iET Solutions’ strengths in Asset Management through its own portfolio and third-party integrations are outstanding.“. See full details by downloading the complete vendor profile.