iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
With additional modules for smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers the most complete package for continual service improvement. Every business is unique and our ITSM solutions are built to work the way you do.
iET ITSM solution has been certified by Glenfis, Serview and PinkVerify™ as “ITIL®-aligned,” and supports the ISO/IEC 20000 requirements.
iET ITSM supports by default the following processes: