Minimize the impact of change-related incidents.
Safeguard the quality of your IT services and improve day-to-day business operations, by minimizing the impact of change-related incidents and problems through the implementation of out-of-the-box FitSM®-aligned processes.
Gain real-time visibility and communication capabilities regarding the impact, cost, benefit, and risk of proposed changes.
Increase quality of IT services by decreasing the number of non-authorized or incorrect changes.
Ensure compliance with governance requirements such as Sarbanes-Oxley.
Intuitive and flexible workflows
Allow the easy configuration, automation, and prioritization of change and task management.
Graphical impact analysis
Through the fully integrated CMDB, provides instant insight into the exact components and users that will be affected by a change.
Seamless process integration
Facilitates complete, in-depth insight into operations, the entire change lifecycle, back out plans, audit trails, and change calendars.
Dynamic and multi-level approvals processes
Such as electronic signatures, which are accessible within the application or through the web portal, streamline the lifecycle of the change by providing a complete audit trail and centralizing control of requests for change (RFC).
We can arrange a demo for you as soon as possible, please get in touch.
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