Intuitive and flexible workflows
Allow the easy configuration, automation, and prioritization of change and task management.
Graphical impact analysis
Through the fully integrated CMDB, provides instant insight into the exact components and users that will be affected by a change.
Seamless process integration
Facilitates complete, in-depth insight into operations, the entire change lifecycle, back out plans, audit trails, and change calendars.
Dynamic and multi-level approvals processes
Such as electronic signatures, which are accessible within the application or through the web portal, streamline the lifecycle of the change by providing a complete audit trail and centralizing control of requests for change (RFC).