Out-of-the-box, yet highly configurable functionality
Permits organizations to deploy personalized and easy-to-use service request and fulfillment processes and workflows as well as approval options.
Shopping cart functionality
For ordering IT services such as hardware, software, access permissions, or data recovery.
Automatic initiation of workflows
Generation of incidents, changes, and CIs based on the type of service request.
Flexible authorization processes
Reduce the source of errors and enable signing permissions from budget authority.
Simple and intuitive interface
Allows users to easily configure and order the services they need.