iET® ITSM
Release & Deployment Management
Ensure Rollouts are Carried Out On-Schedule and Failure-Free with the ITIL®-aligned Release Management Solution by iET Solutions
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FEATURES
FEATURES
FEATURES
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BENEFITS
BENEFITS
BENEFITS
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IMAGES
IMAGES
IMAGES
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RESOURCES
RESOURCES
RESOURCES
FEATURES
- Tight integration of change, configuration and release management processes ensures optimal coordination and communication for planning, testing, implementing and monitoring software and hardware releases and rollouts.
- Automatic identification and documentation of affected configuration items and changes within the CMDB.
- Flexible integration with third party applications enables the smooth rollout of major releases and documentation.
- Multi-level authorization processes, electronic signatures, and complete audit trails ensure compliance with legal requirements.
BENEFITS
- With iET ITSM Release Management, organizations gain the ability to perform with higher frequency and more consistent while maximizing service quality, by optimizing resources when planning, developing, testing, approving and distributing releases.
- Reduce implementation costs and service interruptions by avoiding non-compatible or incorrect components.
- Maximize IT’s efficiency and implementation success rates by improving resources, release visibility, and customer awareness while reducing realization times.
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RESOURCES
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
This EMA impact brief takes a closer look at the CMDB/CMS solution offering of iET Solutions. “iET Solutions stands out as being compelling for a true CMDB solution from cost, administrative, and functionality perspectives, especially when integration into other product environments is key… iET Solutions’ strengths in asset management through its own portfolio and third-party integrations are outstanding.“. See full details by downloading the vendor report.