Service catalog management

Boost your productivity for high customer satisfaction.

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Service catalog management features

Dynamic service catalog

Enables organizations to meet challenging business requirements when offering products, services, and service bundles to users.

Business services

Customer view support by the technical services.

Out-of-the-box service templates and flexible workflows

Provide rapid best practice implementation and time-to-value.

Other iET ITSM capabilities

Full compliance of IT availability
Controlled IT infrastructure changes
Detection, classification, prioritization, and resolution of events
Qualified knowledge sharing within your organization
Quick support at the service desk
Sound root cause analysis
Thorough management of your CMDB and CMS
Accurate setting and tracking of your service contracts
Lifecycle view of service portfolio offerings
End-to-end management of complex soft- and hardware rollouts
Consistent approval and fulfillment processes

Frequently asked questions (FAQ)

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How can I get answers to questions about product pricing, licensing, upgrades, and renewals?