iET® ITSM

Service Catalog Management

iET ITSM Service Catalog Management Solution Provides an Accurate, Consistent, and Detailed View of All Services Offered by IT

  • FEATURES
    FEATURES
    FEATURES
    FEATURES
    FEATURES
    FEATURES
  • BENEFITS
    BENEFITS
    BENEFITS
    BENEFITS
    BENEFITS
    BENEFITS
  • IMAGES
    IMAGES
    IMAGES
    IMAGES
    IMAGES
    IMAGES

FEATURES

  • Out-of-the-box service templates and flexible workflows provide rapid best practice implementation and time-to-value.
  • Dynamic service catalog enables organizations to meet challenging business requirements when offering products, services, and service bundles to users.
  • Highly configurable forms help organizations collect the necessary information behind each type of request.

BENEFITS

  • All areas of the business gain an accurate and consistent view of services offered by IT, as well as complete their details and status.
  • Provide more value to your customers by providing a centralized source of service information and an intuitive retail-like experience.
  • Reduce service delivery costs and time-to-service, while demonstrating business value, by providing customers a detailed and centralized service catalog.

IMAGES

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This EMA impact brief takes a closer look at the CMDB/CMS solution offering of iET Solutions. “iET Solutions stands out as being compelling for a true CMDB solution from cost, administrative, and functionality perspectives, especially when integration into other product environments is key… iET Solutions’ strengths in asset management through its own portfolio and third-party integrations are outstanding.“. See full details by downloading the vendor report.