iET Self-Service

Empower end users, customers, and suppliers.

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iET Self-Service solution features

Seamless integration

Of a service catalog, message center, and organically grown knowledge base permitting users to log and track incidents, change requests, and service requests while receiving notifications, such as planned outages, all from within one application.

Real-time organic knowledge base

Which is automatically expanded through customer interaction. It is accessible through full text search and FAQs.

Highly configurable user interfaces and profiles

That allow organizations to tailor to the unique needs of their users.

Frequently asked questions (FAQ)

How can I request a demo?

How can I get answers to questions about product pricing, licensing, upgrades, and renewals?