Now Available: Feature Packs for iET® ITSM Mobile and iET® ITSM Webshop

Extend your Existing iET® ITSM – without the Need to Upgrade!


ASCHHEIM, GERMANY, February 22, 2017 – iET Solutions, a division of UNICOM® Global, presents new functionality without the need for a complete system upgrade. New functionality from iET® ITSM 8.2 can now also be used with previous versions of iET® ITSM, provided that the latest iET® Enterprise Technology update is installed.

Feature Packs are broken down features from the latest iET® ITSM releases, packaged in a way that they can be simply added to existing iET® ITSM installations.

With the use of feature packs, iET Solutions‘ customers benefit rapidly and in a straightforward manner from enhancements in iET® ITSM without the need for a complete upgrade of their productive system! Individual ITIL® processes, such as request fulfillment, can be updated without influencing other process implementations.

iET® Mobile SelfService Feature Pack is a package that makes iET® SelfService available on mobile devices. It includes amongst others barcode scanning, camera support and OS share integration.

iET® ITSM Webshop Feature Pack is available in responsive design and contains the new request fulfillment process which was implemented for the first time in iET® ITSM 6.0 and later versions.


Both installation packages, including release notes, are ready to download on the iET Solutions customer and partner portal.


Media Contact:
Shulangani Buchholz, iET Solutions GmbH, +49 89 74 85 89 0


About iET Solutions
Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.

About UNICOM® Global
UNICOM Global consists of more than forty (40) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, New York, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in India, Australia, Singapore, Korea, Thailand, Taiwan and the Philippines. UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publically-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers: UNICOM Global - Assets, capital and investment management UNICOM Systems - IBM Mainframe software products UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform UNICOM Science and Technology Parks UNICOM Capital - Business and Financial Services solidDB – In-memory relational database management system U.S. Robotics - Data communications products Memeo - Enterprise-grade Secure File Sharing for the cloud Firetide - Wireless technology solutions for security and transportation DETEC - Document composition products SoftLanding Systems - IBM i software products Macro 4 (formerly LONDON: MAO) - Document Management products illustro - z/OS and z/VSE software products iET Solutions - ITIL® ITSM software products Eden - Domino Notes and Open Systems products - Hardware, Software, Outsourcing and Professional Service