Businesses considering improving their IT efficiency with ITIL® processes face a few challenges while making their decision. When it comes to configuration management and change management, integrating a combination of automated tools and manual processes could be beneficial for some IT departments, according to a recent TMCNet report.
Industry expert Pam Snaith, a product manager with an enterprise systems management business unit, told TMCNet the diverse offerings for configuration management and change management present a number of opportunities for businesses to leverage different solutions. However, these become less available for businesses that are slow to pursue the latest technology.
"With many different vendors and platforms, the amount of manual correlation is significant and you lose the opportunity to speed up and clean up change processes," Snaith said, TMCNet reports.
Consulting the most updated software, and combining it with the expertise of an ITIL® specialist, is essential to successfully completing critical business IT operations.
"Today's fault management tools depend upon automation to take immediate action to prevent downtime and to correct developing performance problems," Snaith added. "While automated actions must be based on business policies established by trusted technical advisors, automating the resulting action eliminates a great deal of risk."
External specialists in ITIL® software are becoming important for enterprise IT, as configuration management has also been emphasized as a helpful tool for eliminating network errors.
+49 89 74 85 89 0
Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.
UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.
UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publicly-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:
UNICOM Global - Assets, capital and investment management
UNICOM Systems - IBM Mainframe software products
UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions
UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform
UNICOM Science and Technology Parks
UNICOM Technology Park – Innovation Labs in Virginia
UNICOM Science and Technology Park – Innovation Labs in New Jersey
UNICOM Capital - Business and Financial Services
USRobotics - Data communications products
Memeo - Enterprise-grade Secure File Sharing for the Cloud
Firetide - Wireless technology solutions for security and transportation
DETEC - Document composition products
SoftLanding Systems - IBM i software products
Macro 4 (formerly LONDON: MAO) - Document Management products
illustro - z/OS and z/VSE software products
iET Solutions - ITSM software products
Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate
CICS.com - Hardware, Software, Outsourcing and Professional Services
All trademarks referenced herein are trademarks of their respective companies.