Now Available: Feature Packs for iET® ITSM Mobile and iET® ITSM Webshop

Extend your Existing iET® ITSM – without the Need to Upgrade!

ASCHHEIM, GERMANY, February 22, 2017 – iET Solutions, a division of UNICOM® Global, presents new functionality without the need for a complete system upgrade. New functionality from iET® ITSM 8.2 can now also be used with previous versions of iET® ITSM, provided that the latest iET® Enterprise Technology update is installed. Feature Packs are broken down features from the latest iET® ITSM releases, packaged in a way that they can be simply added to existing iET® ITSM installations. With the use of feature packs, iET Solutions‘ customers benefit rapidly and in a straightforward manner from enhancements in iET® ITSM without the need for a complete upgrade of their productive system! Individual ITIL® processes, such as request fulfillment, can be updated without influencing other process implementations. iET® Mobile SelfService Feature Pack is a package that makes iET® SelfService available on mobile devices. It includes amongst others barcode scanning, camera support and OS share integration. iET® ITSM Webshop Feature Pack is available in responsive design and contains the new request fulfillment process which was implemented for the first time in iET® ITSM 6.0 and later versions. Both installation packages, including release notes, are ready to download on the iET Solutions customer and partner portal.


Media Contact

Shulangani Buchholz
+49 6152 71230

About iET Solutions

iET Solutions, a division of UNICOM Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). The company has more than three decades of experience in service management and works with organizations across all industry sectors.

About UNICOM® Global

UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.

UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publicly-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:

UNICOM Global - Assets, capital and investment management

UNICOM Systems - IBM Mainframe software products

UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions

UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform

UNICOM Science and Technology Parks

UNICOM Technology Park – Innovation Labs in Virginia

UNICOM Science and Technology Park – Innovation Labs in New Jersey

UNICOM Capital - Business and Financial Services

USRobotics - Data communications products

Memeo - Enterprise-grade Secure File Sharing for the Cloud

Firetide - Wireless technology solutions for security and transportation

DETEC - Document composition products

SoftLanding Systems - IBM i software products

Macro 4 (formerly LONDON: MAO) - Document Management products

illustro - z/OS and z/VSE software products

iET Solutions - ITSM software products

Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate - Hardware, Software, Outsourcing and Professional Services

All trademarks referenced herein are trademarks of their respective companies.