ASCHHEIM, GERMANY, February 22, 2017 – iET Solutions, a division of UNICOM® Global, presents new functionality without the need for a complete system upgrade. New functionality from iET® ITSM 8.2 can now also be used with previous versions of iET® ITSM, provided that the latest iET® Enterprise Technology update is installed. Feature Packs are broken down features from the latest iET® ITSM releases, packaged in a way that they can be simply added to existing iET® ITSM installations. With the use of feature packs, iET Solutions‘ customers benefit rapidly and in a straightforward manner from enhancements in iET® ITSM without the need for a complete upgrade of their productive system! Individual ITIL® processes, such as request fulfillment, can be updated without influencing other process implementations. iET® Mobile SelfService Feature Pack 126.96.36.199 is a package that makes iET® SelfService available on mobile devices. It includes amongst others barcode scanning, camera support and OS share integration. iET® ITSM Webshop Feature Pack 188.8.131.52 is available in responsive design and contains the new request fulfillment process which was implemented for the first time in iET® ITSM 6.0 and later versions. Both installation packages, including release notes, are ready to download on the iET Solutions customer and partner portal.
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Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.
UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.
UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publicly-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:
UNICOM Global - Assets, capital and investment management
UNICOM Systems - IBM Mainframe software products
UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions
UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform
UNICOM Science and Technology Parks
UNICOM Technology Park – Innovation Labs in Virginia
UNICOM Science and Technology Park – Innovation Labs in New Jersey
UNICOM Capital - Business and Financial Services
USRobotics - Data communications products
Memeo - Enterprise-grade Secure File Sharing for the Cloud
Firetide - Wireless technology solutions for security and transportation
DETEC - Document composition products
SoftLanding Systems - IBM i software products
Macro 4 (formerly LONDON: MAO) - Document Management products
illustro - z/OS and z/VSE software products
iET Solutions - ITSM software products
Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate
CICS.com - Hardware, Software, Outsourcing and Professional Services
All trademarks referenced herein are trademarks of their respective companies.