iET ITSM software from iET Solutions awarded PinkVERIFY™ 2011 ITIL® certification for twelve processes

iET Solutions announces that its IT service management software has been certified as compliant with the latest ITIL guidelines.

June 12, 2014 - iET Solutions, a global supplier of software solutions for service management and software asset management, has announced that its software, iET ITSM version 6, has been certified as complying with the latest ITIL® 2011 guidelines. The iET ITSM service management solution has received the PinkVERIFY™ 2011 certificate following intensive testing by Pink Elephant, a leader in ITIL certification, consulting and training.

PinkVERIFY™ is an internationally recognized assessment process for IT service management solutions, developed and executed by Pink Elephant. It was first introduced in 1998 to assist organizations who want to implement the ITIL® guidelines and are looking for ITIL®-aligned software to support their efforts.

iET ITSM has been awarded the PinkVERIFY™ 2011 certification for the following twelve processes:

  1. Incident Management

  2. Problem Management

  3. Change Management

  4. Service Asset & Configuration Management

  5. Request Fulfillment

  6. Service Level Management

  7. Knowledge Management

  8. Release & Deployment Management

  9. Service Portfolio Management

  10. Service Catalogue Management

  11. Event Management

  12. Availability Management

“The PinkVERIFY™ certification is an important achievement for iET ITSM. The assessment by Pink Elephant is very comprehensive and detailed and only solutions with processes that fully meet the assessment criteria pass the test. We always align our software to the latest ITIL® guidelines and are very pleased to receive this award for iET ITSM”, said Tobias Müller, Product Manager at iET Solutions.

iET ITSM from iET Solutions is a modular solution that can help organizations of any size manage their services. Tight integration of all processes, a high level of scalability and easy configuration distinguish iET ITSM from other offerings.

For more information about Pink Elephant, please visit

Media Contact

Uday Radia
+44 (0)7940 584161

About iET Solutions

iET Solutions, a division of UNICOM Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). The company has more than three decades of experience in service management and works with organizations across all industry sectors.

About Macro 4

Macro 4, a division of UNICOM Global, develops software solutions that accelerate business transformation. Macro 4’s cross-platform enterprise information management solutions make it easy for companies to go digital, personalize customer communications and unlock the value of their corporate content. Macro 4 solutions for DevOps, session management and performance optimization are used by many of the world’s largest enterprises to modernize their mainframe applications and development processes.

About UNICOM® Global

UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.

UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publicly-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:

UNICOM Global - Assets, capital and investment management

UNICOM Systems - IBM Mainframe software products

UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions

UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform

UNICOM Science and Technology Parks

UNICOM Technology Park – Innovation Labs in Virginia

UNICOM Science and Technology Park – Innovation Labs in New Jersey

UNICOM Capital - Business and Financial Services

USRobotics - Data communications products

Memeo - Enterprise-grade Secure File Sharing for the Cloud

Firetide - Wireless technology solutions for security and transportation

DETEC - Document composition products

SoftLanding Systems - IBM i software products

Macro 4 (formerly LONDON: MAO) - Document Management products

illustro - z/OS and z/VSE software products

iET Solutions - ITSM software products

Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate - Hardware, Software, Outsourcing and Professional Services

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