Crawley, UK, October 24, 2012 – Macro 4, the UK arm of global IT Service Management (ITSM) and Software Asset Management (SAM) solutions specialist, iET Solutions , is exhibiting at the IT Service Management Forum (itSMF) UK Conference on November 5th and 6th, 2012 (stand B07). ITIL-aligned ITSM solutions to be showcased on the stand include:
iET ITSM Suite - flexible, comprehensive, ITSM software that provides the most complete solution for continuous service improvement. It can be implemented rapidly out of the box, providing a fast track to ITSM. Certified by the Office of Government Commerce (OGC), now part of the Cabinet Office, it meets ISO/IEC 20000 requirements
iET CMDB - a configuration management solution that supports best practices for monitoring and controlling all IT infrastructure components (highly rated by industry analyst firm, Enterprise Management Associates in its report EMA Radar for CMDB/CMS Use Cases: from Database to Federation)
iET Self-Service ITSM - empowers end users, customers and partners and reduces the number of inbound calls to ease the workload of the Service Desk by offering 24/7 access to a knowledge base via a customisable, easy-to-use self-service portal
iET Software Asset Management solution - takes a granular approach to understanding ‘license forensics’ to help prevent overlicensing and underlicensing and cut software costs by more than 25%
iET Process Analyzer - a process analysis module that provides dashboards and drill-down capabilities into strategic activities, which results in greater insight and data analysis, and the tools for continual service improvement The UK affiliate of iET Solutions, LLC merged with UK software and services company, Macro 4 Limited, earlier this year.
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Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.
Macro 4, a division of UNICOM Global, develops software solutions that accelerate business transformation. Macro 4’s cross-platform enterprise information management solutions make it easy for companies to go digital, personalize customer communications and unlock the value of their corporate content. Macro 4 solutions for DevOps, session management and performance optimization are used by many of the world’s largest enterprises to modernize their mainframe applications and development processes.
UNICOM Global - Assets, capital and investment management
UNICOM Systems - IBM Mainframe software products
UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions
UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform
UNICOM Science and Technology Parks
UNICOM Technology Park – Innovation Labs in Virginia
UNICOM Science and Technology Park – Innovation Labs in New Jersey
UNICOM Capital - Business and Financial Services
USRobotics - Data communications products
Memeo - Enterprise-grade Secure File Sharing for the Cloud
Firetide - Wireless technology solutions for security and transportation
DETEC - Document composition products
SoftLanding Systems - IBM i software products
Macro 4 (formerly LONDON: MAO) - Document Management products
illustro - z/OS and z/VSE software products
iET Solutions - ITSM software products
Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate
CICS.com - Hardware, Software, Outsourcing and Professional Services
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