iET® Solutions, a leading provider of ITIL based IT Service Management (ITSM) software solutions and services, and Navara, the software division of RAM Mobile Data, today announced a worldwide partnership. The partnership is an OEM agreement under which iET Solutions will offer a mobile extension to its IT Service Management Solution through the Navara platform. This will give organizations the flexibility to access iET ITSM from their existing mobile devices, making it possible to handle service requests from anywhere and at anytime. "IT managers can now access all of their applications for IT service management and IT infrastructure management from the convenience of their mobile devices," explained Anne Kelly, vice president of sales and marketing at iET Solutions. "The combination of the Navara platform and iET ITSM allows customers to improve the productivity of their IT departments and meet their compliance with service level agreements, by allowing them to monitor and respond to IT service requests remotely. This additional functionality is another way that iET ITSM differentiates itself from the competition." "iET Solutions is a strong player in the service management software market. iET ITSM has been recognized in several analyst reports, including the recently released 2008 Forrester Wave for service desk management tools, which lists iET Solutions as a leader in the small enterprise market. I am proud that they have chosen our platform," said Elias Crum, vice president, Navara. The iET Solutions mobile service management application is available now, and will be sold worldwide. About Navara Navara is a wholly owned business unit of RAM Mobile Data. Dedicated to providing a superior platform for mobility solutions, Navara has been extending the reach of enterprise applications to mobile workers for over six years. RAM Mobile Data is based in Maarssen, the Netherlands, with US offices in Atlanta, GA.
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Building on more than 20 years of industry expertise, iET Solutions, a Division of UNICOM Global, is recognized as a leading global provider of IT Service Management (ITSM) and Software Asset Management (SAM) solutions for mid-size and large enterprises. Over 51,000 users in 26 countries partner with iET Solutions to drive the success of their IT operations and infrastructure.
UNICOM Global consists of more than fifty (50) corporate entities encompassing a wide range of businesses across all geographic regions. With its corporate headquarters in Los Angeles, California, to offices in Illinois, Kentucky, Florida, Massachusetts, Maryland, Minnesota, New Hampshire, North Carolina, New Jersey, Texas and Virginia, throughout EMEA in the UK, Ireland, Germany, France, Italy, Spain, Denmark, Belgium, Switzerland and the UAE, and across Asia/Pacific with locations in Japan, China, India, Australia, Korea, Thailand, Taiwan and the Philippines.
UNICOM Global offers deep in-house resources and flexible IT solutions to our partners worldwide. UNICOM Global focuses on acquiring and integrating mature and growing mid-cap NASDAQ, London Stock Exchange AIM and German publicly-traded companies in technology, financing, IT, real estate, and business services. Please visit our websites for additional information about the services, products and solutions that UNICOM Global offers:
UNICOM Global - Assets, capital and investment management
UNICOM Systems - IBM Mainframe software products
UNICOM Government (formerly NASDAQ: GTSI) - Government IT solutions
UNICOM Engineering (formerly NASDAQ: NEI) Appliance platform
UNICOM Science and Technology Parks
UNICOM Technology Park – Innovation Labs in Virginia
UNICOM Science and Technology Park – Innovation Labs in New Jersey
UNICOM Capital - Business and Financial Services
USRobotics - Data communications products
Memeo - Enterprise-grade Secure File Sharing for the Cloud
Firetide - Wireless technology solutions for security and transportation
DETEC - Document composition products
SoftLanding Systems - IBM i software products
Macro 4 (formerly LONDON: MAO) - Document Management products
illustro - z/OS and z/VSE software products
iET Solutions - ITSM software products
Eden - Mergers & Acquisitions, Business & Financial Services, and Real Estate
CICS.com - Hardware, Software, Outsourcing and Professional Services
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